Detailed Course Outline
Module 1: Cisco Unity Connection
- Components of Cisco Unified Communications (UC) solutions
- Cisco Unity Connection design and deployment
Module 2: Cisco Unity Connection Implementation
- Administrator interfaces
- Integration with Cisco UC Manager
- End-user and voice mailbox characteristics and configuration requirements
- Users, templates, and class of service configuring
- System configuration
- Dial plan and call management implementation
- Unified Messaging configurations
- End-user interfaces
Module 3: Cisco Unified Connection Maintenance
- Voice mail monitoring
- Troubleshooting Cisco Unity Connection
- Disaster recovery system
Module 4: Cisco Unity Connection Branch Office Redundancy
Labs
- Verify System Information
- Obtain Platform Details with CLI from Cisco Unified
- Add Endpoints
- Cisco Unity Connection with Cisco Unified Communications Manager
- Cisco Unity Connection Users
- Cisco Unity Connection System Settings
- Cisco Unity Connection Call Management
- Configuring Cisco Unified Messaging
- Troubleshooting Cisco Unity Connection