Detailed Course Outline
Course Introduction
- Overview
- Course Goal and Objectives
- Course Flow Lab 0: Understanding the Fast Lane Remote Lab Interface
Module 1: Cisco Collaboration Solution Release 12 Update
- Lesson 1: Cisco Collaboration Architecture Evolution Overview
- Collaboration Infrastructure Evolution
- Cisco Cloud Solutions
- Cisco CSR 12 Conferencing and Recording Solutions
- Cisco CSR 12 Collaboration Edge Implementation
- Cisco CSR 12 IM & Presence and Jabber 12
- Cisco CSR 12 Hybrid Services
- Cisco CSR 12 Compliance and Security
- Lesson 2: Cisco Collaboration Release 12 Deployment Considerations
- Upgrade to
- Cisco CSR 12 Preferred Architecture Simplified Sizing
- DNS Considerations
- Collaboration Edge Multiservice Deployment
- Apple Push Notifications
- Upgrading to CSR 12
- Deprecated Endpoints
- EM Login with Directory Numbers
- IPv6
- Licensing Enhancements: Smart Licensing
- Lesson 3: Internal and External DNS Configuration for CSR12
- Server Naming Considerations
- DNS SRV Records
- DNS for Collaboration Edge Considerations
- Cisco SRV Records for Business to Business
- Cisco Jabber and Mobile and Remote Access Service Discovery
- Cisco SRV Records for the Cisco Cloud
- Troubleshoot DNS SRV Entries
- Lab 1: Server Naming and DNS Configuration
- Lesson 4: Cisco IM&P and Jabber 12 New Features
- Centralized IM&P Cluster
- Jabber Fast Login/ Offline Login and OAuth
- Jabber Multi-Line
- Blocking feature for External DB
- Jabber Phone only mode with contacts
- Lab 2: Jabber 12 Multiline Configuration and Jabber Phone Only with Contacts
Module 2: Certificates and Security
- Lesson 1: Cryptographic Essentials
- Cryptographic Services
- Symmetric and Asymmetric Encryption
- Shared Key Exchange
- Message Integrity
- Hash-Based Message Authentication Codes
- Digital Signatures
- Certificates
- CSR 12: Compliance and Security Requirements
- Lesson 2: PKI and Cisco Collaboration
- Public Key Infrastructure and Key Exchange
- Public/Private Keys
- Certificates and Certificate Authorities
- Kinds of Certificate Authorities
- Public CA Certificate Options
- Lesson 3: Working with Certificates in a Cisco Collaboration Environment
- Certificate Encodings and Extensions
- Certificate Chains and Bundles
- Trust Stores
- Cisco UC Manager, Cisco Unity Connection and IM&Presence
- Inventory Certificates
- Regenerate Self-Signed Certificates
- Generate Certificate Signing Requests
- Multiserver Certificate Signing Requests
- Cisco Expressway
- Inventory Certificates
- Generate Certificate Signing Requests
- Upload Certificates
- Cisco Meeting Server
- Certificate Requirements
- Generate Certificate Signing Requests
- Deploy Certificates
- Lab 3: Certificate Deployment
- Lesson 4: Securing a Cisco Collaboration Environment
- Modes for Endpoint Security
- ITLs and CTLs in CUCM 12.0
- Security by Default
- Authenticating Endpoint Images and Configuration Files
- Trust Verification Service
- Mixed-Mode and CAPF Enrollment
- Secure SIP Trunks
- TLS and MTSL
- Phone Security Profiles
- TLS 1.2 Only
- Lab 4: Security – Securing On-Premises Communications
Module 3: Cisco Conferencing Solutions for CSR 12
- Lesson 1: Cisco Meeting Server Overview
- Cisco Meeting Server
- Conferencing in Cisco Collaboration
- Cisco Meeting Server Solution
- Lesson 2: Cisco Meeting Server Architecture
- Cisco Meeting Server Components
- Cisco Meeting Server Deployment Models
- Scalable and Resilient Deployments
- Certificate and DNS Requirements
- Cisco Meeting Server Integration with CUCM
- Cisco Meeting Server Licensing
- Lesson 3: Cisco Meeting Server Deployment and Configuration
- APIs on the Cisco Meeting Server
- VM Deployment
- Initial Configuration and Certificate Deployment using the CLI
- Database and XMPPP Cluster configuration using the CLI
- Call Bridge Cluster Configuration using the Web Admin GUI
- Configuring Multiple Web Bridges
- Configure Load Balancing with Call Bridge Group using the API
- Lab 5: CMS Initial Configuration
- Lesson 4: Users and Spaces and Conferences
- Configure Cisco Meeting Server Spaces
- Active Directory Integration
- User Configuration on Cisco Meeting Server
- Unified CM Ad-hoc Escalation with CUCM
- CMS Cluster and Unified CM Dial Plan for Distributed Conferencing
- Lab 6: Exploring Meeting Server Resilient and Scalable Deployments
- Lesson 5: Cisco Meeting Server Advanced Features
- Scheduling with TMS
- CMS as a Recording Server
- CMS as a Streaming Server
- Active Control
- Cisco Meeting Management
- Expressway Unified Edge
Module 4: Collaboration Edge Deployment
- Lesson 1: Describing Cisco Expressway Series Deployment Options
- Cisco VCS and Expressway Series Overview
- Cisco VCS and Expressway Series Deployment Options
- Cisco Expressway Series Platforms, Licenses, and Features
- Cisco VCS and Cisco Expressway Feature Comparison
- Unsupported Expressway Features and Limitations
- Cisco Expressway Clustering
- Cisco Expressway Series Initial Configuration
- Lesson 2: Cisco Expressway Call Handling Review
- Cisco Expressway Call Handling Basic Concepts
- Cisco Expressway Zones
- Cisco Expressway Connectivity
- Links, Pipes and Bandwidth Management
- Call Routing
- Pattern Matching
- Transforms and Search Rules
- TLS and Certificate Checking
- Media Encryption and B2BUAs
- Configuration of Secure Expressway Zones and Trunks to CUCM
- Lesson 3: Business to Business Communications in a Multiservice Deployment
- Open vs. Closed Video Federations
- Cisco Unified Communications Manager and Cisco Expressway Interconnection
- Multiservice Expressway Deployment
- Traversal Zones for Business to Business Communication
- DNS and Default Zones for Business to Business Communication
- Dial Plan for Closed Video Federations
- Security for Closed Video Federations
- Dial Plan for Open Video Federations
- Security for Open Video Federations
- Lab 7: Deploy Nonsecure Open Video Federation
- Lab 8: Deploy Secure Closed Video Federation
- Lesson 4: Implementing Unified Communications Mobile and Remote Access with Multiple Domains in a Multiservice Deployment
- Unified Communications Mobile and Remote Access Overview
- Unified Communications Mobile and Remote Access Components
- Unified Communications Mobile and Remote Access Operations
- Unified Communications Mobile and Remote Access Configuration Procedure
- Lab 9: Implementing Mobile and Remote Access via Cisco Expressway with Single Domain and with Multiple Domains
- Lesson 5: CMS with Unified Edge
- CMS with Unified Edge
- Lab 10: CMS with Unified Edge
Module 5: Spark Hybrid Services
- Lesson 1: Cisco Spark Hybrid Services
- Cisco Spark Overview
- Cisco Spark Hybrid Services
- Cisco Spark Hybrid Services Connectors
- CSR 12: Hybrid Connector Co-residency on Expressway
- Lesson 2: Cisco Spark Hybrid Services
- CSR 12: Spark RD
- CSR 12: Spark CTI to UCM (Spark Control of CUCM Registered Endpoints)
- CSR 12: Hybrid Media Services Phase 2 (Hybrid Media Services for SIP Calls into Cloud Meetings)
- CSR 12: Jabber-Spark IM&P Interop
- Deploying Cisco Spark Hybrid Services
- Lab 11: Spark Hybrid Services