Detailed Course Outline
Course Introduction
- Introductions and course logistics
- Course objectives
Platform Architecture
- Summarize the features and functionality of Workspace ONE UEM
- Outline the benefits of leveraging Workspace ONE UEM
- Recognize the core and productivity components that make up the Workspace ONE UEM platform
- Summarize high availability and disaster recovery for the Workspace ONE solution
Administration
- Navigate and customize the Workspace ONE UEM console
- Summarize the hierarchical management structure
- Explain the features and functions of Workspace ONE Hub Services
- Outline account options and permissions
Enterprise Integrations
- Outline the process of integrating with directory services
- Explain certificate authentication and practical implementation with Workspace ONE
- Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console
- Describe VMware Dynamic Environment Manager and its architecture
Onboarding
- Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
- Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
- Enroll an endpoint through the VMware Workspace ONE® Intelligent Hub app
- Summarize the platform onboarding options
Managing Endpoints
- Explain the differences between device and user profiles
- Describe policy management options for Windows and macOS
- Describe the functions and benefits of using compliance policies
- Explain the use case for Freestyle Orchestrator
- Describe the capabilities that sensors and scripts enable.
Alternative Management Methods
- Describe the function and benefits of device staging
- Configure product provisioning in the Workspace ONE UEM console
- Understand the benefits of deploying a VMware Workspace ONE® Launcher™ configuration to Android devices
- List the system and device requirements for Linux device management in Workspace ONE UEM
Applications
- Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
- Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
- Describe the benefits of using Apple Business Manager content integration
- Describe the benefits of using server-to-client software distribution
- List the functions and benefits of VMware Workspace ONE® SDK
Device Email
- List the email clients supported by Workspace ONE UEM
- Configure an Exchange Active Sync profile in the Workspace ONE UEM console
- Configure VMware Workspace ONE® Boxer settings
- Summarize the available email infrastructure integration models and describe their workflows
- Configure email compliance policies and notifications services
Content Sharing
- Describe the benefits of using Content Gateway
- Describe the Content Gateway workflows
- Describe the benefits of integrating content repositories with Workspace ONE UEM
- Configure a repository in the Workspace ONE UEM console
Maintenance
- Manage endpoints from the Device List view and the Details view.
- Analyze endpoint deployment and compliance data from the Workspace ONE UEM Monitor page.
Workspace ONE Access
- Summarize the benefits of Workspace ONE Access
- Outline the core features and functions enabled by Workspace ONE Access
- Navigate the Workspace ONE Access console
- Explain the functions of directory integration with Workspace ONE Access
- Explain the various types of authentication protocols enabled by Workspace ONE Access
Integrating Workspace ONE UEM and Workspace ONE Access
- Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access
- Outline the process of connecting Workspace ONE UEM and Workspace ONE Access
- Examine the workflow of integrations
- Summarize the key features of an integrated solution
Productivity Integrations
- Identify the functions enabled by VMware Unified Access Gateway™
- Outline the purpose of the VMware AirWatch® Secure Email Gateway™ edge service
- Explain the features enabled by the VMware Workspace ONE® Tunnel™ edge service
- Summarize the capabilities enabled by the Content Gateway edge service
SAML 2.0 Authentication
- Outline the authentication methods supported by Workspace ONE Access
- Summarize the main properties of the SAML protocol
- Summarize the SAML authentication workflow
- Explain the application SSO authentication workflow with SAML
Mobile Single Sign-On
- Describe the concept of mobile SSO
- Outline the mobile SSO workflows
Intelligence and Automation
- Summarize the features of Workspace ONE® Intelligence™
- Outline the benefits of using Workspace ONE Intelligence